Regulation & Complaints

Regulation

We are authorised and regulated by the Solicitors Regulation Authority.
SRA Registration Number: 8005196.


VAT Number: 334 8651 44.
Head Office: 65 Duke Street, Barrow-in-Furness, Cumbria, LA14 1RW.


SERVICE BY FAX OR EMAIL NOT ACCEPTED

Diversity

A non-compulsory diversity survey of the workforce of this firm was last undertaken in July 2019, in accordance with the requirements of the Solicitors Regulation Authority. Due to the small size of the firm, and the low number of meaningful responses, data was insufficient to report any meaningful results without identifying individuals, and therefore has not been published.

Complaints

We are committed to providing high-quality legal services and client care to all of our clients. When something goes wrong, we need you to tell us about it, so that we can put it right, and improve our standards. If you wish to make a formal complaint, please follow our Complaints Procedure(to download click here). If we have not resolved your complaint within eight weeks you may complain to the legal Ombudsman. The Solicitors Regulation Authority (SRA) can help if you are concerned about our behaviour. This could be things like dishonesty, taking or losing your money or treating you unfairly because of your age, disability or other characteristics. You can raise your concerns with the SRA here.

Regulation & Complaints

Regulation

We are authorised and regulated by the Solicitors Regulation Authority. SRA Registration Number: 00071484.

VAT Number: 334 8651 44. Head Office: 65 Duke Street, Barrow-in-Furness, Cumbria, LA14 1RW.

SERVICE BY FAX OR EMAIL NOT ACCEPTED

Diversity

A non-compulsory diversity survey of the workforce of this firm was last undertaken in July 2019, in accordance with the requirements of the Solicitors Regulation Authority. Due to the small size of the firm, and the low number of meaningful responses, data was insufficient to report any meaningful results without identifying individuals, and therefore has not been published.

Complaints

We are committed to providing high-quality legal services and client care to all of our clients. When something goes wrong, we need you to tell us about it, so that we can put it right, and improve our standards. If you wish to make a formal complaint, please follow our Complaints Procedure(to download click here). If we have not resolved your complaint within eight weeks you may complain to the legal Ombudsman. The Solicitors Regulation Authority (SRA) can help if you are concerned about our behaviour. This could be things like dishonesty, taking or losing your money or treating you unfairly because of your age, disability or other characteristics. You can raise your concerns with the SRA here.

Regulation & Complaints

Regulation

We are authorised and regulated by the Solicitors Regulation Authority. SRA Registration Number: 00071484.

VAT Number: 334 8651 44. Head Office: 65 Duke Street, Barrow-in-Furness, Cumbria, LA14 1RW.

SERVICE BY FAX OR EMAIL NOT ACCEPTED

Diversity

A non-compulsory diversity survey of the workforce of this firm was last undertaken in July 2019, in accordance with the requirements of the Solicitors Regulation Authority. Due to the small size of the firm, and the low number of meaningful responses, data was insufficient to report any meaningful results without identifying individuals, and therefore has not been published.

Complaints

We are committed to providing high-quality legal services and client care to all of our clients. When something goes wrong, we need you to tell us about it, so that we can put it right, and improve our standards.

If you wish to make a formal complaint, please follow our Complaints Procedure If we have not resolved your complaint within eight weeks you may complain to the legal Ombudsman.

The Solicitors Regulation Authority (SRA) can help if you are concerned about our behaviour. This could be things like dishonesty, taking or losing your money or treating you unfairly because of your age, disability or other characteristics. You can raise your concerns with the SRA here.

Dylan Caldwell – Head of Family

  • Joined the firm in 2018
  • Qualified as a solicitor in 2020

Graduated with a first-class law degree.

Dylan is our family solicitor and also deals with all types of residential and commercial matters.

A great communicator, Dylan has the ability to explain complex issues in a clear and concise manner. He enjoys a great rapport with clients and is known for his enthusiastic approach.

Email: dylan.caldwell@brown-barron.co.uk

Matt Viner – Head of Dispute Resolution

• Qualified as a solicitor in 2013
• Head of Dispute Resolution

Matt deals with dispute resolution specialising in personal injury claims, housing disputes, debt collection, boundary issues, employment law (for both employees and employers) and general litigation.

He also has extensive knowledge of the conveyancing process and is known for his meticulous approach. He deals with all aspects of residential and commercial property.

Matt’s combined litigation and conveyancing experience makes him the perfect choice to deal with property disputes.

Email: matt.viner@brown-barron.co.uk

Deborah Yearnshire – Head of Wills, Probate & Trusts

• Qualified as a solicitor in 2003
• Joined the firm in 2016

Deborah has been practising in the local area for more than 20 years. She offers structured support, often when most needed, in a kind and sympathetic manner.

She has considerable experience in preparing Wills; advising on succession and Inheritance Tax planning and in the creation of Trusts. Deborah deals with preparing Lasting Powers of Attorney, obtaining Deputyship Orders from the Court of Protection and all aspects of Probate.

Deborah also deals with all aspects of residential conveyancing.

Email: deborah.yearnshire@brown-barron.co.uk

Paul O’Donnell – Head of Conveyancing

  • Joined the firm in 1998
  • Qualified as a solicitor in 2000

Paul leads a thriving property and commercial team which advises a broad range of clients including individuals, local authority’s and property development companies on a broad range of issues including:

  • residential conveyancing
  • business sales and purchases
  • creation of housing developments
  • leases
  • planning
  • licensing
  • grant funding agreements

He is a member of the Institute of Licensing.


Email: paul.odonnell@brown-barron.co.uk